Crescent City Virtual solutions careers
Remote customer service agent
Job requirements
Job requirements
Job requirements
- Be 18+ years or older
- Must be a US Citizen or legal resident
- High School Diploma/GED or higher education
- Preferred minimum 1 year of customer service experience but not required
- Pass a background check
- Excellent verbal and written communication skills
- Excellent time management and organizational skills
- Ability to work independently and remotely with a hard-wire connection from desktop/laptop to modem via ethernet cable (for secure connection when working)
Responsibility
Job requirements
Job requirements
- Providing excellent customer service and support
- Managing incoming calls or chats
- Responding to customer inquiries
- Following up with clients as needed
- Additionally, you will professionally maintain customer records and data and maintain product knowledge to ensure high-quality customer service.
- Occasional administrative/technical support
We're Hiring!
This is an entry-level role. You will receive professional training virtually to succeed as a remote customer service agent.
New Agent Application
Fill out the entire application to be considered for our remote agent position. All information submitted is kept private and confidential. Employment is conditional upon completing orientation, passing a skills assessment, and background check. For any questions or concerns, please email our team at contact@crescentcityvirtualsolutions.com
Application Process
Apply
Apply
Apply
Our process is quick and easy! No resume needed. No interview process. Simply complete our application for access to our New Agent Orientation. During orientation, we will review everything you need to know about our work from home opportunities and registering for your portal access.
learn
Apply
Apply
Once you have registered you will take a short skill assessment. After successfully passing, you will gain access to all clients. Upon selecting your client you will complete a background check, as well as their program to become a Certified Customer Support Professional (CSP).
Earn
Apply
Earn
You are now a Certified Customer Support Professional and can begin earning! Simply select the hours that best fit your lifestyle and create the future you want from the comfort of your home!
Equipment & Financing Options
To find recommended equipment and financing options available please see our equipment financing page.
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